How to Use the Impersonate Feature in the DESSA System

How to Impersonate an Account

1. Log into the DESSA System as you normally would (via email/password or SSO).

2. Next, click on Admin in the upper right of the portal.

2. Click on Staff on the right.

3. Search for the profile that you would like to impersonate (the account needs to be active in the system).

4. Click on the impersonate (face) icon to the right of the active status to view the account (see Image 1 below).

5. When finished, click on "Exit Current User" in the upper left and you will be redirected to the Staff page.

Note: You can also view the video linked below for these instructions.