Returning Customer Integration
Overview
This article explains the integration process for customers who had a previous integration in place.
Integration Process
If you are a returning customer and you had a previous integration in place, the following steps will be taken to ensure your district is ready for the new school year.
- The DESSA Data Operations Team will review your current configuration. If there are no changes or updates needed, the integration will continue from the previous year.
If changes or updates need to be made, the following steps will be taken to ensure your district is ready for the new school year.
- The DESSA Data Operations Team will work with your District Program Administrator and Technical Lead. They will verify that you have current SFTP Credentials.
- Your District Technical Lead will build the roster file and send it via SFTP. This article explains how to create a roster file and how to upload your file for validation. Please note: this article contains guidance for all customers who are not part of the Connecticut State Department of Education. If you need instructions to set up your SIS integration and are a school district tied to the Connecticut State Department of Education, please consult this article.
- The Data Operations Team will map the data and upload it into the DESSA System. They will reach out to the District Technical Lead if clarification or adjustments to the file are necessary.
- The Data Operations Team will reach out via Zendesk Ticket to inform the district that the sync is up and running.
A graphic visual of the process can be found here.
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